2011 was another successful year for Symphony Communication Public Company Limited in terms of growth and
development to become Thailand’s and ASEAN’s premium high speed telecommunication network service provider,
together with good corporate governance and neutral services as the core business philosophy. We are strongly
committed to our mission “To provide the neutral and high-reliable telecommunication and information technology
infrastructure service to local and international market with fairness, efficiency, integrity and ethic of our happy people.
We will grow with our customers and create sustainable returns to stakeholders”.
In 2011, we successfully accomplished our goal of expanding the service coverage areas to several industrial
estates and many high-rise buildings, which has high growth potential. Our expansion has expanded the customer
base and allowed the penetration to the new markets, for example, Digital Broadcasting, Data Center and International
Private Leased Circuit (IPLC) which will pave the way for sustainable revenue growth. Our services have received good
market response, reflecting customer confidence in our high quality standards and excellent services.
Providing telecommunication service in this globalization era, we expedite our actions to fulfill the demand of our
targeted customers for example Internet Service Providers (ISPs), Telecommunications Companies, multinational
companies and etc. We are prompt to launch the IPLC service under the new licenses obtained from the Office of the
National Broadcasting and Telecommunications Commission (NBTC) in 2011 as follows: International Private Leased
Circuit (IPLC) License, IP - Virtual Private Network (IP-VPN) License type III, International Internet Gateway (IIG) License
and National Internet Exchange (NIX) License type II.
Our 2012 investment plan will enable the connections of our telecommunication network with the international
networks at the borders e.g. Cambodia, Malaysia, Myanmar and Laos in order to meet the rapid growth in international
telecommunication network service market and gear up for the upsurge regional trade and investment due to the
commencement of the Asean Economic Community (AEC) in near future.
We are proud of our business role that plays a part in economic and social development. We offer high-reliable
telecommunications infrastructure service with operational neutrality that would reduce investment redundancy and
create fair competition in telecommunication industry. We will continue our service quality improvement to excel in our
business and enhance the efficiency of communication for corporations to save time and energy as well as to reduce
global warming.
Apart from the excellent services, “human resource” is another key factor that distinguishes Symphony to stand out.
We emphasize human resource management as an important driver that leads the Company to sustainable achievement
by reinforcing efficient teamwork, service mind and expertise among our staff. We provide our staff with good welfare,
trainings and career path to promote their potential, ethic and happiness. We also encourage them to participate in
various Corporate Social Responsibility (CSR) projects, such as, donating money and necessary things to flood victims
in Thailand, earthquake and tsunami victims in Japan, and providing free communication system services to Thailand
Association of the Blind, and etc.
In addition, Symphony recognizes the importance of good corporate governance as a foundation for achieving
sustainable business growth and maximizing benefits for our shareholders, and all business partners. Thus, the company
strictly manages its business in accordance with the good corporate governance principles prescribed by the laws and
regulations of the Securities and Exchange Commission (SEC) and the Stock Exchange of Thailand (SET). As a result,
in 2011, Symphony achieved the “Very Good” Corporate Governance Rating in the Corporate Governance Report of
Thai Listed Companies 2011, which was surveyed and assessed by the Thai Institute of Directors Association (IOD),
the Securities and Exchange Commission, and the Stock Exchange of Thailand.
Lastly, on behalf of Symphony Communication Public Company Limited’s Board of Directors, we would like to take
this opportunity to thank all our customers, shareholders, staff and all other stakeholders for their good supports all through
these years. We will continuously improve our services and operational quality, and fully committed to the principles of
corporate governance to move forward to become leading international telecommunication service provider.