Company Overview
SYMPHONY Communication Public Company Limited or SYMC is a Telecommunication network and service provider in Thailand, providing high speed and reliable network for both domestic and international connectivity and value-added services to serve the fast-growing data demand in Thailand and ASEAN.
SYMPHONY Communication in Number
The Company was originally founded by the management team with over 20 years of experiences, consisting of management team, engineering staff and experienced telecommunication specialists who have experienced delivering the hi-speed communication network using optical fiber cables for its core network and provided the related services, e.g., last mile network management and installation. In addition, the Company has prioritized to provide best services and solutions to customers as well as cooperated with all business partners to provide the value proposition of the fullest spectrum of technology empowerment to the existing and potential customers.
Excellent Experience
Under the brand “SYMPHONY” we have committed to continually improve network performance, strategically grow our coverage to increase customer base, support future growth and provide best service for customers to have “Excellent Experience”.
- Obtained the Telecommunication Service License Type II from the National Telecommunications Commission (NTC).
- Commencement of providing network service for data connectivity to enterprise customers in Thailand.
- Became “SYMPHONY Communication Public Company Limited”.
- 26 November, listed on the Stock Exchange of Thailand under the industry group of Technology with the abbreviated securities name of “SYMC”.
- Obtained the Telecommunication Service License Type II to operate International Internet Gateway (IIG) and National Internet Exchange (NIX) services from the National Broadcasting and Telecommunications Commission (NBTC)
- Obtained the Telecommunication Service License Type III to operate International Private Leased Circuit (IPLC) and IP – Virtual Private Network (IP-VPN) service
- Expand service area to major business provinces, including industrial estates
- Establish International Gateways in various regions to connect the Company’s network services to neighboring countries
- Obtained the Telecommunication Service License for the Internet Operation Type I.
- Establishment of Diamond Line Services Co., Ltd.
- Launching international network service via the MCT submarine cable system, which is Thailand’s first submarine cable system operated by private company.
- Restructured shareholding of the Company's major shareholder, with TIME dotCom International Sdn Bhd in Malaysia acquiring shares through a partial tender offer from existing shareholders, resulting in a 46.84% ownership of the total issued and paid-up ordinary shares of the Company.
- Launched Direct Internet Service for enterprise customers.
- Launched comprehensive Manage Service alongside with network service with 24/7 customer service center to monitor, analyze, and solve problems.
- Entered a joint investment with TIME dotCom Berhad, a strategic business partner from Malaysia, to establish AIMS Data Centre (Thailand) Limited for developing and providing data center services in Thailand.
- Received the certification as membership of Thailand’s Private Sector Collective Action Coalition Against Corruption (CAC).
- Invested to enhance efficiency of the main connectivity network by adopting SDN-MPLS (Next Generation Intelligent Software Define Network), the cutting-edge technology combining various automated network functions to elevating service quality to higher standards to comprehensively meet customer needs, while creating an effective and seamless technology experience for customers.
- Achieved to pass the assessment and receive the certificate of ISO/IEC 27001:2013, which is the international standard for Information Security Management Systems (ISMS), and CSA-STAR (Cloud Security Alliance, Security, Trust & Assurance Registry), which is a cloud-based security standard.
- Obtained a permission from the NBTC to provide cloud computing service in Thailand under the Telecommunication Service License Type III.
- Launched “SYMPHONY CLOUD” to provide cloud service to enterprise customers.
- Launched Managed Cybersecurity Service to enterprise customers.
- Disposal of total investments in AIMS Data Centre (Thailand) Limited.
- Achieved to pass the assessment and receive the certificate of ISO 22301, which is the international standard for Business Continuity Management System (BCMS).
Symphony Communication achieved certifications under international standards related to technology services
Symphony Communication Public Company Limited has been certified under international standards related to technology services from BSI Group (Thailand) Company Limited, a representative of the British Standard Institution (BSI). The certifications reflect the Company’s commitment to manage efficiently, enhance organizational capabilities, elevate operational standards, and continuously deliver excellent services to customers. It underscores our dedication to providing an exceptional customer experience and fostering the highest level of trust and confidence among customers.
