Sustainability in Environmental Dimension

Climate change, natural resource degradation, and pollution are environmental challenges that Thailand is currently facing. These issues contribute to rising global average temperatures, natural disasters, seasonal changes, and the extinction of species. Moreover, they have significant impacts on quality of life and can cause damage to the economy.
Symphony Communication Public Company Limited is committed to conducting its business with environmental responsibility and friendliness in every process. The company places great importance on protecting the environment and conserving natural resources to help mitigate the impacts of environmental degradation and climate change.

The company has established an "Environmental Management Policy" to provide a framework for efficient and effective environmental practices. The guidelines are as follows:
- Conduct business with regard to reducing environmental footprint and adapting to climate change, environmental preservation, sustainable use of natural resources and energy through the implementation of eco-efficiency and circular economy, taking action in line with the goals of the relevant agreements, reducing waste, mitigating direct and indirect greenhouse gas emissions, managing the supply chain as well as executing procurement and providing services in an environmentally friendly manner.
- Respect and strictly comply with laws, standards, regulations, and various practices on the environment, including providing cooperation in complying with international agreements in various matters to prevent or reduce environmental footprint.
- Assess and monitor performance or environmental impacts; respond to the impacts that may incur from the Company's operations on the environment in a timely manner.
- Cultivate awareness of environmental responsibility among personnel through knowledge sharing, training, and activities. Motivate personnel to participate in proposing ideas for environmental and energy conservation operations. Encourage personnel to participate in environmental conservation activities, natural resources, and energy, as well as campaign for personnel to use natural resources and energy economically and efficiently.
- Strive to build correct knowledge and understanding about environmental conservation, natural resources, and energy to various stakeholders, as well as promote and provide cooperation in disseminating and publicizing environmental activities of government agencies, private organizations, and the general public.

Energy Management
Energy is an important element in the Company's business operations, especially electrical energy consumption in managing network equipment to ensure continuous service to customers. As a result, we emphasizes the efficient and wise consumption of energy, striving for maximum efficiency. Various measures have been implemented to improve and optimize energy consumption, including raising awareness and encouraging employee participation in energy conservation. Initiatives include upgrading equipment and using energy-saving solutions, installing energy-efficient lighting in the office, promoting campaigns to turn off unused lights, and exploring alternative technologies and energy sources to reduce electricity consumption. The ultimate goal is to control and reduce the company’s energy usage, thereby lowering energy costs and reducing greenhouse gas emissions.

Waste Management
Recognizing waste problem and its impact on the environment, the Company places great importance on waste management in its business operations. We have adopted the 3Rs principle, which includes reducing reusing and recycling with the goal of minimizing the amount of waste sent to landfills or incineration.
For electronic waste and hazardous materials, such as fiber optic cables, network equipment, IT devices, and batteries, we are committed to managing them in accordance with standards and proper methods to reduce environmental impact. We partner with licensed firms approved by the Department of Industrial Works and certified with international environmental management standards to handle electronic waste and hazardous materials.
Additionally, we promote and encourage waste separation within the office, ensuring waste is disposed of or recycled appropriately. It also emphasizes raising awareness among employees about the importance of waste separation, aiming to foster environmentally friendly behaviors.

Climate Change Action
Today, climate change is a significant and shared issue and challenge for the global community, having widespread impacts on the economy, society, and the environment worldwide. This issue may also affect the company's business operations in both the short and long term. Consequently, we places greater importance on environmentally friendly operations to reduce greenhouse gas emissions, which are a primary cause of climate change. Additionally, we are committed to raising awareness about climate change and encouraging participation in greenhouse gas reduction efforts, both within the Company and among relevant stakeholders. The focus is on reducing energy consumption, exploring and planning for the use of renewable energy, and promoting, supporting, and participating in various initiatives to help mitigate global warming in tangible ways. The Company aims to achieve carbon neutrality by 2050 and strives for net-zero greenhouse gas emissions by 2065.
We have joined the "Care the Bear" project initiated by the Stock Exchange of Thailand to demonstrate our commitment to managing climate change impacts and conducting sustainable business. By participating, we contribute to reducing greenhouse gas emissions from our operations and activities.