Sustainability in Environmental Dimension

The company has established an "Environmental Management Policy" to provide a framework for efficient and effective environmental practices. The guidelines are as follows:

1. Conduct business with a strong commitment to minimizing environmental impacts and adapting to climate change. It emphasizes environmental conservation and the sustainable use of natural resources and energy through the promotion of eco-efficiency and circular economy principles, waste and emission reduction, both direct and indirect greenhouse gas mitigation, efficient supply chain management, as well as environmentally friendly sourcing and service delivery.
2. Strictly comply with all applicable environmental laws, regulations, policies, and standards, and cooperates with international agreements and initiatives aimed at preventing and mitigating environmental impacts.
3. Regularly assess and monitor environmental performance and promptly responds to any environmental impacts arising from its operations in an appropriate and responsible manner.
4. Foster environmental responsibility among its employees through training programs, knowledge sharing, and various activities that encourage participation in proposing ideas and initiatives for environmental and energy conservation. Employees are also encouraged to use natural resources and energy efficiently and responsibly.
5. Strive to enhance awareness and understanding among all stakeholders regarding environmental, natural resources, and energy conservation. It also supports and collaborates in publicizing environmental initiatives undertaken by government agencies, private organizations, and the general public to promote sustainable environmental development.
6. Support, promote, and collaborate with stakeholders across the value chain, as well as with relevant organizations, to drive effective and sustainable environmental and climate change management initiatives.

Water Management

Symphony Communication Public Company Limited operates as a telecommunications and digital infrastructure services provider, which by nature is not considered a water-intensive industry when compared to other industrial sectors.

The Company’s water consumption is limited solely to general domestic use and daily consumption activities, such as water usage within office premises, warehouses, and operational facilities. No water is utilized in the production process or service delivery operations. In addition, the Company does not own any office buildings but leases office spaces within commercial buildings. Water consumption is therefore supplied through legally authorized municipal water providers in the respective areas, with water charges incorporated into the rental fees. Consequently, the Company’s water usage remains relatively low and does not directly impact water resources, nor does the Company face any water-related risks or water stress issues.

Nevertheless, the Company recognizes the importance of water resources as a finite natural resource that is essential to human life and ecosystems. Accordingly, the Company actively promotes awareness among employees at all levels regarding the responsible and efficient use of water, both within the workplace and in daily life, through internal communications and the cultivation of environmentally responsible behavior.

Climate Change Actions

Climate change represents a significant global challenge that has substantial impacts on human livelihoods, ecosystems, and broader economic and social development. Such impacts include changes in seasonal patterns, increased frequency and severity of natural disasters, biodiversity loss, and shifts in the spread of infectious diseases and disease vectors, all of which continuously affect lives, property, and socio-economic stability.

The Company recognizes the risks and potential impacts of climate change on its business operations and long-term service continuity. Accordingly, the Company places strong emphasis on environmentally responsible business operations alongside comprehensive environmental risk management. The Company focuses on mitigating climate-related impacts through efficient resource and energy utilization, the study and planning of renewable energy adoption, the reduction of greenhouse gas emissions from operational activities, and the development of services that enable organizations and businesses to optimize resource efficiency, reduce greenhouse gas emissions, and accelerate the transition toward a low-carbon economy, while fostering balanced and sustainable growth alongside society and the environment.

To ensure that climate change management and implementation are aligned with the Company’s business direction and sustainability objectives, and are subject to systematic oversight and monitoring, the Company has established a climate governance structure covering the Board of Directors, management, and operational levels. The Board of Directors has assigned the Nomination, Compensation, Corporate Governance and Sustainability Committee to oversee matters relating to climate change management and greenhouse gas emissions reduction, including the establishment of targets, strategies, management approaches, operational plans, and monitoring and evaluation processes to ensure the achievement of short-, medium-, and long-term objectives.