SYMPHONY Hosts 2026 Customers and Service Operation Kick-off to Set New Standards in Service Excellence

To kick off a year of continuous service enhancement, SYMPHONY held its annual Customers and Service Operation (CSO) Kick-off 2026.

Mr. Alex Loh, CEO of SYMPHONY, graced the event to share his vision and strategic direction, highlighting how efficient operations and a "customer-first" mindset are vital to maintaining long-term client confidence.

During the session, the executive team and the CSO department collaborated to review strategies, objectives, and operational frameworks. The focus remained on enhancing service capabilities to deliver high-quality, stable solutions that meet the rapidly evolving demands of the digital era. The event also provided an open forum for participants to exchange perspectives and ideas to further optimize work processes.

SYMPHONY is moving forward with a mission to redefine service standards and deliver experiences that go above and beyond, ensuring we grow sustainably with our clients throughout 2026.

Date: February 11, 2026

Venue: The Quarter Ratchayothin