SYMPHONY Partners with RUCKUS for "ICX and SmartZone" Intensive Workshop, Empowering Chatrium Group’s IT Team
Symphony Communication, a leading telecommunications network provider, teamed up with RUCKUS Networks, a global leader in networking solutions, to host a specialized workshop: "ICX and SmartZone Hands-on Training." The session was exclusively designed for the IT personnel of Chatrium Group, a prominent luxury hotel and serviced apartment group.
Elevating Service Excellence for a Superior Guest Experience
The primary goal of this workshop was to provide the Chatrium Group team with direct, hands-on experience and a deep technical understanding of the solutions provided by SYMPHONY. The training focused on:
- ICX Switches: Advanced management of network switching equipment to ensure maximum performance and efficiency.
- SmartZone on SYMPHONY CLOUD: Mastering the management of SmartZone hosted on Symphony’s robust cloud infrastructure. This solution simplifies the control and monitoring of Wi-Fi and network systems across all properties within the hotel group.
Real-World Practice for Digital Reliability
Moving beyond theory, the session offered participants the opportunity to configure systems and troubleshoot real-world scenarios under the guidance of experts. This practical approach builds confidence in maintaining a stable corporate network, ensuring it meets the high-demand digital needs of modern guests.
By empowering their technical staff with these skills, Chatrium Group continues to enhance its ability to deliver seamless connectivity—a cornerstone of the premium hospitality experience.
