Our Jobs

Key Responsibilities:

• Provide guidance and support for application users
• Be able to investigate and identify issues, bugs, or errors and act as a bridge to the development team
• Understand business situations and application functionality to better analyze problems and make recommendations
• Provide services, support, and suggestions to end users regarding the Data Warehouse
• Provide data or information support for ad-hoc requests from end users
• Create new reports or modify existing reports for Business Units
• Work closely with application development teams and vendors to investigate, fix, and test applications, including understanding new features, configurations, and elements to be deployed in each release
• Administer the company's application system in terms of application configuration, master data setup, and application user ID and permission management
• Configure and support all applications in production
• Conduct knowledge-sharing sessions with team members to improve technical knowledge and skills

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or any related fields
• At least 5 years of experience in Application Support/Help Desk
• Experience with Oracle Database, SQL, PL/SQL, SQL Developer, and Workflows
• Experience with MS SQL Database, Crystal Reports, MS .NET, ASP.NET
• Experience in connecting front-end, API, and back-end
• Experience with incident management tools and ticketing systems
• Strong technical knowledge of software applications and systems
• Strong skills in database and programming
• Good understanding of business and operations process flow
• Good analytical, problem-solving, communication, presentation, and interpersonal skills

Key Responsibilities:

• Work with our Cloud Specialist to deploy cloud environments in public cloud & local cloud.
• Deploy and manage enterprise-class security, network, and systems management applications within a public cloud & local cloud environment.
• Implement highly available, fault-tolerant, and scalable enterprise deployments following designs from Cloud Specialist.
• Perform data and IaaS migrations from on-premises environments into public cloud & local cloud.
• Perform support after sales and manage services as per customer requirements.
• Standby call from Tier1 (Helpdesk) to support incidents or manage services.
• Perform delivery documentation after customer onboarding.
• Provide best-effort troubleshooting to customers.
• Drive architectural and planning discussions with senior leadership concerning strategy, trade-offs, risks, and resource needs.
• Demonstrate the ability to address product and technical challenges.

Qualifications:

• Educations Background (bachelor’s degree in computer science, Computer/Telecommunication/Electrical Engineer,)
• Professional Experiences (5+ Years’ Engineer Experience in IT/System/Network/Security)
• Strong practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment
• Hands on experience building solutions with public cloud & Local cloud Services (AWS/Azure/Huawei/VMware)
• Cloud certified is an added advantage (Azure, AWS, Huawei, VMware etc.)

Key Responsibilities:

• Collaborate with the sales team to identify customer needs and propose security solutions that align with business goals.
• Provide technical support and expertise during the pre-sales process, including product demonstrations, presentations, and proof-of-concept (PoC) activities.
• Conduct detailed security assessments and audits to identify risks and recommend solutions.
• Design customized security architectures based on client requirements, focusing on areas such as network security, endpoint security, cloud security, and data protection.
• Prepare technical proposals, solution documentation, and responses to RFPs (Requests for Proposals) and RFIs (Requests for Information).
• Engage in client meetings to discuss technical aspects of security solutions, answer questions, and address concerns.
• Stay up to date with the latest security products, technologies, and industry trends to advise customers on the best practices and solutions.
• Support post-sales and project management teams during the implementation of security solutions to ensure the successful deployment and integration of products.
• Conduct training and knowledge-sharing sessions for both internal teams and clients on security products and solutions.
• Build and maintain strong relationships with key vendors and partners to leverage the latest security technologies.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.
• Minimum 5 years’ experience in network security, IT security and cyber security.
• Experience in a presales or technical consulting role within the cybersecurity domain.
• Experience in vulnerability assessment, penetration test.
• Strong understanding of security and cybersecurity solutions, including firewalls, web application firewall, Data loss prevention, end point detection and response and cloud security.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong problem-solving and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Has a certificate in IT security or cyber security (e.g., CISSP, Security+, Pentest+,CISA, CEH)

Key Responsibilities:

• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies, and operational impact
• Perform network monitoring
• Inform Service Desk to log ticket, perform ticket status tracking, and escalation for incident management process
• Perform troubleshooting and resolve network first-level incidents within SLA

Qualifications:

• Bachelor's Degree or higher in Computer, Telecom Engineering, or related fields
• Good command of English
• 2-3 years of experience in computer network/IT Helpdesk/Internet Broadband
• Solid knowledge of IT Infrastructure, LAN & WAN, Ethernet, MPLS, FTTx
• Experience with supporting IP services (TCP/IP, IPv4, IPv6, VPN, QOS, SDN, SNMP, VOIP)
• Experience with CISCO and Juniper switches, routers
• Certification in CCNA/CCNP is preferred
• Can work in shifts
• Enthusiastic, can-do attitude, service-minded

Key Responsibilities:

• Designing, implementing, and troubleshooting Enterprise network ecosystem
• Installing and configuring network equipment such as routers, switches, wireless, firewalls, encoder/decoder (DVB)
• Monitoring network performance and making recommendations based on performance analysis
• Troubleshooting, resolving, and communicating networking issues
• Reporting network status to key stakeholders
• Writing and maintaining network documentation
• On-call support and handling change requests outside of normal business hours

Qualifications:

• Bachelor’s degree in Computer Engineering, Computer Science, Modern Technology, or higher
• At least 5 - 7 years of experience in the IP Network field
• Strong knowledge of network technology TCP/IP, routing techniques (Static, BGP, OSPF, ISIS) and other related connectivity, including but not limited to security and Cloud
• Ability to implement and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers
• Strong understanding of Enterprise System & Network Architecture and ecosystems
• Must be a self-starter able to work diligently with minimal supervision
• Ability to communicate and work across different cultures and social groups
• Ability to plan activities and projects well in advance, taking into account possible changing circumstances
• Ability to work hard and put in longer hours when necessary
• Hands-on experience with monitoring, network diagnostics, and network analytics tools
• Completion of CCNA, HCIA, NSE4 certificates or higher

Key Responsibilities:

• Product category: Cloud Solution service.
• Carry out prospective activities within an assigned territory to develop a solid pipeline of sales opportunities.
• Manage key aspects of the sales cycle including gathering requirements, demos, proof of concept, and product specification.
• Present product and all features to customers at meetings and events
• Troubleshooting client problems, answering questions from customers relating to solutions, and delivering technical enable men.
• Build strong consultative relationships with individuals in customer and partner organizations to ensure customer and partner satisfaction.
• Maintain up-to-date knowledge of industry, technical and competitive landscape to ensure the presentation and sale of the best client solutions.

Qualifications:

• Bachelor’s/University degree, master’s degree in computer science, Information Technology, Engineering or equivalent
• Experienced in Cloud Solution 3-5 years extensive in Telecommunication Business.
• Experience working in a team collaboratively.
• Self-Management to prioritize work and self-learning.
• Well-developed teamwork habits and communication skills
• Maintain an acceptable attendance record, be punctual, and meet deadlines.
• Possess strong analytical and problem-solving skills.

Key Responsibilities:

• Develop and maintain good relations with both new and existing customers.
• Provide full information on products and services and arrange appointments with customers.
• Handle full selling process from finding prospects, verifying opportunities until closing deals.
• Communicate with Sales & Marketing team to gather required information for updating database and keep close relationship with customers.
• Prepare sales forecasts, budgets, sales program and update the report as monthly basis.

Qualifications:

• Work experience in Channel Sales, Project Sales or Corporate Sales and at least 2- 3 years extensive in Telecommunication Business.
• Proficient in computer skills, especially MS Office.
• Proficient in Presentation Skill, Negotiation Skill, and Sales Planning.
• Good interpersonal relations.
• Ability to work under pressure.
• Having own car and driving license also knows direction in Bangkok and realm.

Key Responsibilities:

• Manage key existing and create new business partners in the assigned markets targeting Telecommunication Service Provider in Asia Pacific
• Understand and able to provide company’s products and services, including Telecommunication both Domestic, Cross Border System, Submarine Network, IP Transit/Peering, to prospects and business partners
• Understand market situation and able to identify both opportunities and risks and present in quarterly report
• Present business proposal both technical and commercial to executive audience
• Complete all sales process starting with identifying customer requirements, prepare costing and solution, submit proposal, negotiation till close project
• Good teamwork and well communication with related departments including Marketing, Product, Network, Procurement and Commercial to ensure end to end work process will deliver as company’s strategy

Qualifications:

• Bachelor's Degree or master’s degree in IT, Telecommunications or any related fields
• 3-5 years of experience in sales management or related fields i.e. International Sales, Import/Export, Overseas Sales etc.
• Experience in Telecommunication, IP Transit/Peering, Dark fiber, and Colocation as a plus
• Experience in network interconnection in Asia Pacific and understanding of internet infrastructure as a plus
• Ability to travel abroad.
• Good command in English and Thai (3rd language is a plus)
• Proficient in communication, presentation, negotiation and sales planning skills
• Proficient in computer skills, especially MS Office